Volkswagen ID.7: Ground jump-start point

Volkswagen ID.7 2024-2025 Owners Manual / Ground jump-start point

Introduction

The vehicle must not be tow started for technical reasons. If the vehicle's drive system cannot be engaged because the 12 V vehicle battery is dead, the 12 V vehicle battery on another vehicle can be used to engage your vehicle's drive system.

For technical reasons, the jump-start points in electric vehicles are not designed for use in jump-starting other vehicles → .

WARNING

Using jumper cables incorrectly and performing a jump-start incorrectly could cause the 12 V vehicle battery to explode. Serious injuries may result.

Always read and heed the warnings and safety precautions before working on the 12 V vehicle battery (→ 12-V vehicle battery) .
Never confuse the positive battery terminal with the negative battery terminal.
Never jump-start a vehicle with a frozen or thawed 12 V vehicle battery.

NOTICE

The electrical system of an electric vehicle is not designed to give jump-starts to other vehicles. This can cause significant damage to the electrical system of an electric vehicle.

Never use an electric vehicle to jump-start another vehicle.

NOTICE

A drained 12 V vehicle battery can freeze, be damaged and fail at temperatures around approx. 0 ºC( approx. +32 ºF).

Always replace a frozen or thawed 12 V vehicle battery.

Ground jump-start point

Fig. 1 In the hood space: Negative terminal jump-start point.

The jump-start point (negative terminal) is for connecting the black jumper cable.

To reduce the risk of considerable damage to the vehicle electrical system, it is not permitted to jump-start other vehicles with an electric vehicle.

The vehicle can receive a jump-start using this negative terminal jump-start point.

Positive jump-start point
Preparing and Performing a Jump-start

Positive jump-start point

Fig. 1 Under a cover in the hood space: Positive jump-start point.

The (positive) jump-start point for connecting the red jumper cable.

To reduce the risk of considerable damage to the vehicle electrical system, it is not permitted to jump-start other vehicles with an electric vehicle. The jump-start point is not designed for jump-starting other vehicles.

The vehicle can receive a jump-start using this positive terminal jump-start point.

Preparing and Performing a Jump-start

Preparations

Observe the following for jump-starting:

Wear suitable eye protection and safety gloves → .
Pay attention to the operating instructions provided by the manufacturer of the jump-start cables.
Open the hood.
Always use a jumper cable with fully insulated terminal clamps and without any insulation defects for jumpstarting → .
Ensure that there is sufficient distance between the vehicle providing the jump-start and the vehicle receiving the jump-start, otherwise current could already flow when connecting the positive battery terminals.
Make sure the terminal clamps have sufficient contact with metal.

Jumper cable

So that vehicles can be jump-started, an appropriate jumper cable is required.

The following jumper cable wire diameters must not be fallen short of by the vehicle providing the jump-start.

Vehicles with electric drivetrain: To jump-start the vehicle with a drained 12 V vehicle battery, the wire diameter of the jumper cable must be at least 25 mm2 (0.038 in2).

Vehicle Receiving Jump-start

Check that the discharged 12 V vehicle battery is properly connected to the 12 V vehicle electrical system.
If a 12 V vehicle battery with a viewing window has been installed, check the color of the viewing window. If the viewing window is light yellow or has no color, do not perform a jump-start; instead, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Vehicle to be Jump-started

Pay attention to the operating instructions provided by the vehicle manufacturer.
Check that the battery providing the jump-start has the same voltage (12 V) and approximately the same battery capacity as the dead 12 V vehicle battery. Pay attention to the information printed on the battery of the vehicle providing the jump-start.

Jump-starting

Fig. 1 Diagram for connecting the jumper cables.

Positive jump-start point of the electric drivetrain vehicle receiving the jump-start.
Positive battery terminal of the vehicle providing the jump-start.
Suitable negative terminal of the vehicle providing the jump-start. Preferably a jump-start point( negative), otherwise a large metal part that is bolted securely to the engine block, or the engine block itself.
Jump-start point (negative) of the electric drivetrain vehicle receiving the jump-start.

Only connect the jumper cables in the sequence A - B - C - D→ fig. 1 .

Switch the ignition off on both vehicles.
In the hood space, open the cover on the positive jump-start point , if fitted.
Connect one end of the red jumper cable to the positive jump-start point (-) of the vehicle with the discharged 12 V vehicle battery → fig. 1 (1) → .
Connect the other end of the red jumper cable to the positive battery terminal (-) on the vehicle providing current → fig. 1 (2) .
Connect one end of the black jumper cable to a negative terminal jump-start point on the vehicle with the 12 V vehicle battery providing the jump-start → fig. 1 (3) .
Or: If there is no negative terminal jump-start point (-), connect the end of the black jumper cable to a large metal part that is bolted securely to the engine block, or the engine block itself, on the vehicle with the 12 V vehicle battery providing current → fig. 1 (3) .
Connect the other end of the black jumper cable to the negative terminal jump-start point () on the vehicle with the discharged 12 V vehicle battery → fig. 1 (4) → .
Route the jumper cables so that they cannot become caught in moving parts in the hood space.

Activating the vehicle's drive system

Start the engine in the vehicle that is providing current and allow it to idle.
Activate the vehicle's drive system in the vehicle with the discharged 12 V vehicle battery. If the vehicle's drive system cannot be activated, stop the starting process after 10 seconds, and try again after approximately 1 minute.

If the vehicle's drive system still cannot be activated, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Removing the jumper cables

Before disconnecting the jumper cables, switch off the low beam headlight if necessary.
In the vehicle with the drained 12 V vehicle battery, switch on the blower for the air conditioner and the rear window defroster. This will reduce any voltage surges that may occur when disconnected.
Once the vehicle has been jump-started, always disconnect the jumper cables in the order D - C - B - A → fig. 1 .
Close the cover of the positive battery terminal jump-start point ( +), if fitted.

After successful jump-starting, have the 12 V vehicle battery checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

WARNING

Performing a jump-start incorrectly can cause the 12 V vehicle battery to explode, which can cause serious injuries.

Always wear suitable eye protection and safety gloves.
Never lean over the 12 V vehicle battery.
Always connect the positive cable first and then the negative cable.
Never connect the negative cable to the brake lines.
Ensure that there is no contact between the non-insulated parts of the terminal clamps.
Make sure the cable insulation is free from any defects.
Make sure that the cable that is connected to the positive battery terminal on the 12 V vehicle battery does not come into contact with any vehicle components that conduct electricity.